Privacy Policy

For the purposes of Law No. 172-13, the entity responsible for the collection and processing of your personal data (the "Data Controller") is:

• Corporate Name: Abreu Alvarez

• National Taxpayer Registry (RNC): [Insert RNC Number]

• Physical Address: [Insert physical address, City, Dominican Republic]

• Data Protection Contact: [Insert email address]

We may collect several different types of information for various purposes to provide and improve our Service to you:

• Identity & Contact Data: First name, last name, national identity card number (Cédula de Identidad y Electoral) or passport number, email address, physical delivery address, and telephone number.

• Transaction & Billing Data: Payment details, billing address, and purchase history, processed securely via authorized payment gateways.

• Technical & Usage Data: IP address, browser type, device information, operating system, and data about how you interact with our Website, collected through cookies and similar tracking technologies.

Under Article 5 of Dominican Law No. 172-13, we process your personal data under the following legal grounds:

• Your Explicit Consent: Granted when you complete a form, register an account, or opt in to our services.

• Contractual Necessity: To execute a purchase, delivery, or service contract you have entered into with us.

• Legal Obligation: To comply with applicable tax regulations, including reporting obligations to the DGII, anti-money laundering laws, court orders, or other legal requirements in the Dominican Republic.

We process your personal information for the following purposes:

• To process, fulfil, and deliver your orders or service requests.

• To manage your user account and provide customer support.

• To send transactional updates, administrative notices, and security alerts.

• To send marketing and promotional communications, provided you have given your explicit consent. You may withdraw this consent at any time.

• To detect, prevent, and address technical issues, fraudulent activities, or misuse of our Service.

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with our legal obligations under Dominican commercial and tax laws, maintain financial or transaction records where legally required, or resolve legal disputes.

We implement appropriate technical, physical, and administrative security measures designed to protect your personal data against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we take reasonable measures to protect your personal information, we cannot guarantee its absolute security.

• Third-Party Service Providers: We may share your personal data with trusted third parties, such as delivery providers, hosting providers, technical service providers, and payment processors, where necessary for them to perform services on our behalf.

• International Data Transfers: If your data is transferred to or stored on servers outside the Dominican Republic, including cloud infrastructure located in the United States or Europe, we take reasonable steps to ensure that appropriate safeguards are in place to protect your information.

• Legal Demands: We may disclose your personal information where required by Dominican law, regulatory authorities, law enforcement agencies, or a valid order issued by a competent court.

In accordance with Dominican Law No. 172-13, you have legally protected rights relating to Access, Rectification, Cancellation, and Opposition (ARCO Rights).

These include:

• Access: The right to know whether your personal data is being processed and to request access to that information.

• Rectification: The right to request that inaccurate or incomplete personal data be corrected or updated.

• Cancellation: The right to request the deletion or cancellation of personal data when it is no longer necessary for the purposes for which it was collected, subject to applicable legal retention requirements.

• Opposition: The right to object to the processing of your personal data for certain purposes, including direct marketing.

To exercise any of these rights, please submit a written request to our Data Protection Contact at [Insert Email Address], together with appropriate identification where reasonably necessary to verify your identity.

We will process and respond to your request in accordance with the applicable requirements and statutory timelines established under Dominican law.

Our Website may use cookies and similar technologies to improve user experience, understand Website usage, analyse traffic, and provide relevant content or advertising.

You can configure your browser to refuse some or all cookies or to alert you when cookies are being sent. However, disabling certain cookies may affect the availability or functionality of some parts of our Website.

Abreu Alvarez reserves the right to update or amend this Privacy Policy from time to time.

Any changes will be published on this page together with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, and protect your personal information.